Risk Is Not an IT Problem. It Never Was.
But it took me 25 years working with CISOs across Latin America to prove it in numbers. Boards don't speak in vulnerabilities. They speak in money, continuity, consequence.
Field Notes
Field Notes
Observations from the field. What I've seen, done, and learned.
The Steak Dinner Doesn't Disappear Because Procurement Got Ethical
It disappears because there's no human left in the loop to influence. B2B software sales ran on relationships for decades. Here's what's changing.
In 2015, I Walked Into Call Centers and Did Something Most Companies Are Just Now Realizing They Need to Do
I mapped every single thing the agents did. Not as a PowerPoint exercise. As a functional system. That's what people now call 'the enterprise graph.'
In 1999, I Was Using Neural Networks to Catch Illegal Gold Miners in the Amazon
Not metaphorically. Literally. What people describe as the next wave of enterprise AI is exactly what that system was doing — just for a stretch of jungle instead of a balance sheet.